Refund and Cancellation Policy

Last updated: 24 October 2026

This policy explains when you can get a refund for a payment made to SAMVEG IAS Academy, Dehradun. It applies to payments made on samvegias.com and to fees paid to us in any other way. Please read it before you pay.

1. Practice Hub Pro plans: non-refundable

Pro plans of the Practice Hub (for example, ₹299 for 3 months or ₹499 for 6 months) are digital services. They start the moment your payment is confirmed. For this reason, Pro plans are non-refundable and cannot be cancelled once bought, even if you do not use them.

Before you buy, you can try the Practice Hub for free: the daily set of 25 questions, yesterday’s set, one free Time Machine paper and one free topic in each subject of Sectional Practice. A Pro plan does not renew automatically, so there is nothing to cancel at the end of the period.

2. Batches and test series: refundable

You can cancel your enrolment in a batch (online or classroom course) or a test series and ask for a refund:

Within 7 days of enrolment: we refund the full fee.
After 7 days of enrolment: we deduct the fee for the period you have been enrolled, and refund the rest. The deduction is worked out in proportion to the full length of the batch or test series, counted from your enrolment date to the date of your cancellation request.

Example: you pay ₹12,000 for a 6-month batch and ask to cancel 2 months after enrolment. The fee for 2 of 6 months, ₹4,000, is deducted and ₹8,000 is refunded.

3. Failed and duplicate payments

If money is taken from your account but the payment fails, or if you are charged twice for the same purchase, we refund the extra amount in full, including for Pro plans. Usually your bank reverses a failed payment on its own within 5 to 7 working days. If it does not, please contact us.

4. How to ask for a refund

your name and the phone number or email you used to enrol;
the course, batch, test series or plan;
the payment date and the payment or receipt ID;
the reason for cancelling (optional).

5. When you get the money

We confirm your request within 2 working days. After we approve a refund, we send it within 7 working days to the same account, card or UPI ID you paid from. Your bank may take a further 5 to 7 working days to show it. When a refund is made, your access to that batch or test series ends.

6. Questions

If you have any question about this policy, please reach us through the Contact Us page. See also our Terms and Conditions.